By Joan Martino
What if the flow-through of products in your operations was on-time, in-full, and had no errors or in-conformities ever? Is that even possible?
Many factors affect production and no matter how many checks and balances we have in place, errors still occur. Is there a system or methodology that can help improve this? There are many options available, and no one system is fool proof. We do see a lot of promise in the discipline of Lean Six Sigma, however.
Lean Six Sigma is a process improvement methodology focused on providing value to the customer through data and fact-driven business decisions that eliminate waste and optimize resources. The Voice of the Customer, the Voice of the Business and the Voice of the Employee form foundations for projects that are customer-, profit- and process-driven, and are critical to quality.
Effectiveness and Efficiency: A Powerful Combination.